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Refunds and exchange

How do I return my product?

In case of exchange or return note that the ordered items have to shipped back to our warehouse. The request for return/ exchange will only be initiated once the package reaches us. 

The following are the cases considered for exchange and refunds:

  1. You received the wrong items.
  2. You opened the parcel and found the item is damaged.
  3. You received a bad quality product in terms of print texture.

In case you have any of the above mentioned situations, you can E-mail us at Kaizen@madoverprint.com with your order details. We will contact you within 24 hrs to initiate your refund or send a replacement item as required. 

 

You can return your order/product by self-shipping through any courier service. Please ensure that while returning the product, the packaging is intact the way it was delivered. You can send your courier to the address below.

Address for return: Mad Over Print Pvt. Ltd., F-20, Globus-D, H Block, Sector-63, Noida-201301

If you have self-shipped the order, just drop us a mail at kaizen@madoverprint.com with the snapshot of the courier receipt along with your order ID number. 

How will I get my refund?

Amount refund will be credited to your mode of payment within 48 hours after receiving the courier. 

For any queries, just drop us a mail at kaizen@madoverprint.com with the subject line, Return and Exchange with all the necessary details and we will definitely get back to you at the earliest.

 

P.S. - All return and exchange cases are considered within 7 days from the date of delivery.